Past scheduled session · 45 min

Dedicated managed MAS hosting: recovery, patching and service control

A procedure-led review of dedicated managed MAS hosting: service ownership, patching, monitoring, restore testing at least twice yearly, and standard production starting points of 15-minute RPO and 4-hour RTO until contracted.

Scheduled date · Thursday, 4 June 2026 at 13:00 UTC

Presenters · Ivan Milic, Robert Carew

Feeds into MaxIron Cloud, managed hosting Maximo to MAS upgrade

The scheduled date has passed. No recording is currently published. Use the related guides below or contact us to discuss this topic.

Managed hostingOpenShiftSRE

MaxIron Cloud provides dedicated managed hosting for IBM Maximo Application Suite. This session follows the operating procedure from service boundary and monitoring through patching, restore evidence and contracted recovery objectives:

  • Service boundary. The runbook names MaxIron platform operations, client design authority, on-call ownership and the production approval path.
  • Monitoring and patching. MaxIron engineers monitor the dedicated estate and align IBM MAS patching with the integration and production calendars.
  • Backup and restore testing. Every production environment is restore-tested at least twice yearly, with the result retained as recovery evidence.
  • Recovery objectives. A 15-minute RPO and 4-hour RTO are standard production starting points until the final objectives are contracted for each environment.
  • Estate visibility. MaxIron Cloud Manager presents environments, releases and service health to authorised client teams.
  • Live Q&A at the end.

Useful before joining: read Maximo managed hosting vs an internal team and Security at MaxIron.

The scheduled date has passed. No recording is currently published on this page. Explore the related written guidance below.

After the hour

What this session is for, and where it stops

A public session has to stay general. These three lines mark the useful edge.

What you should leave the hour with
The session agenda and related written guidance. No recording is currently published.
What we will not cover in a public session
Your customisation inventory, a named integration failure, or a date already in a board pack. Those belong in a private thirty-minute review.
Where the delivery work sits
After the session, the commercial page is MaxIron Cloud, managed hosting.

If the date does not suit

Same decision in writing

Ask the estate-specific version of the question

Public sessions have to stay general. Your version, your integrations and the date already in a board pack do not. Thirty minutes with a senior MaxIron engineer covers the specific case, and MaxIron Cloud, managed hosting is the delivery side of this session.

Useful to have open on the call

  • Your current Maximo or MAS version, and the database behind it.
  • The integration list, even if it is out of date.
  • The question you did not want to ask in front of other attendees.