IBM Maximo partner, UK and Ireland
IBM Maximo delivery and support in the UK and Ireland.
MaxIron is an IBM Gold Partner providing MAS licence procurement, implementation, upgrades, hosting and application support. Each engagement names its delivery team, scope, governance and acceptance responsibilities. Your organisation retains business policy, data ownership and approval of production decisions.
Lifecycle services
The IBM relationship supports the work on your estate
Licence procurement starts with a sizing workbook based on actual activity, applications and environment requirements. Your procurement team approves the commercial agreement; MaxIron records the assumptions used in the quote.
Entitlement and licence conditions follow your IBM agreement.
Programme delivery starts with named work packages, decision owners and acceptance criteria. MaxIron leads technical delivery and escalates process, data and change-window decisions to your accountable business roles.
Architecture, configuration, migration, integration and cutover are agreed as explicit scope.
Operational service starts with an environment inventory, supported business processes and a responsibility matrix. The service manager reports incidents, changes and improvement actions to your platform owner.
Named leadership roles and professional backgrounds are published on the team page.
Comparable client work
Implementation, upgrade and support in operational estates
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UK building materials group
Building materials
Situation
Maintenance processes and platforms across business units.
What changed
A group operating model, migration from SAP to IBM Maximo and cloud transition.
Read the case study → -
UK ferry operator
Transport
Situation
A legacy Maximo estate with a fixed transition deadline.
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UK industrial joint venture
Industrial
Situation
A live Maximo estate moving between support providers.
What changed
Verified service transition, stabilisation and ongoing support governance.
Read the case study →
These anonymised client stories describe scope and delivery controls. Duration and acceptance criteria for a new programme follow its own assessment.
Delivery and governance
Technical delivery and business approval have named owners
MaxIron delivery responsibility
The engagement records the solution design, delivery plan, technical work packages and acceptance evidence. Your named MaxIron lead coordinates engineers, consultants and counterpart system dependencies.
Production changes follow the agreed change route, with test results, an approver and recovery criteria. Support scope, hours and service reporting are written into the service description.
Your business responsibility
Process owners decide policy and retained behaviour. Data owners approve mapping, record scope and reconciliation. The programme sponsor approves operational readiness and the production change window.
Procurement approves the commercial agreement. Your security and IT teams approve identity, connectivity and residency requirements. Assurance records and procurement information are held in the Trust Centre.
Accountability
A partner tier records what IBM has assessed about MaxIron. The people on your account decide how the programme goes, which is why we publish them.
Roles, backgrounds and LinkedIn profiles are on the team page, and a member of the leadership team is the accountable owner on every engagement. Consultants are named individually during proposal, with biographies and references, so you can validate them before contract rather than after.
Boundaries
Three boundaries on the tier and the framework listing
Each helps you decide what to test elsewhere in your evaluation.
Delivery accountability sits in the services contract
IBM sets and publishes the tier. The work on your estate is ours, under a services contract with your governance, SLAs and exit terms, audited by ISOQAR. Ask for named CVs and references before you sign.
G-Cloud 14 is a buying route
The listing lets a UK public-sector body award a call-off under framework terms without a separate tender, which usually removes months from a timetable. Crown Commercial Service neither compares nor ranks suppliers on the framework, so the evaluation stays with your commercial team.
A platform selection study belongs with an independent party
We sell and implement IBM Maximo, so our view on whether Maximo is the right platform for you is not a neutral one. Commission that study independently, then bring us in once Maximo is the chosen route. Where the evaluation is weighted on day rate for generalist resource, we are unlikely to be competitive.
IBM Maximo partner selection, frequently asked questions
- What does IBM Gold Partner status mean for us as a buyer?
- IBM assesses and publishes the tier. We are IBM Partner Plus company 8294. It means we transact MAS licences directly, hold certified skills on the suite, and can escalate into IBM product channels. IBM does not deliver or underwrite our work, and the tier does not name which of our people will be on your account. Ask for named CVs and references before contract.
- Do you resell IBM Maximo Application Suite licences?
- Yes. We hold IBM reseller authorisation for the suite and structure the entitlement alongside implementation, hosting and support so procurement, deployment and renewals stay coherent. The sizing method is on MAS AppPoints licensing, including the cases where we recommend buying direct from IBM.
- What do your ISO certifications cover?
- ISO 27001 and ISO 9001, Cyber Essentials, and the G-Cloud listing are on the Trust Centre, with scope statements and register links.
- Can UK public sector buyers procure MaxIron through G-Cloud 14?
- Yes. MaxIron is on the UK Government Digital Marketplace under the Crown Commercial Service G-Cloud 14 framework, so an in-scope cloud hosting, cloud software or cloud support requirement can be awarded as a call-off without a separate tender. It is the right route when the requirement fits a lot and you can specify it clearly, and the wrong one when your requirement sits outside those lots or another framework is mandated for you.
- Who will we be dealing with?
- A member of the leadership team is the accountable owner on every engagement, and the roles, backgrounds and LinkedIn profiles are published on the team page rather than described in a bid. Consultants are named individually during proposal, with biographies and references, before contract.
Bring your shortlist criteria.
Send the scoring sheet you intend to use. We respond against the delivery scope, name the proposed team and identify the evidence required for your evaluation.
Bring this to the first exchange
- The scoring criteria or RFP question set you intend to use, in draft is fine
- Your procurement route, including whether G-Cloud 14 or another framework is open to you
- Your Maximo or MAS position today: version, hosting, licence shape and renewal date
- The security and data residency questions your reviewer will insist on