Client evidence
Six engagements, with the scope and the duration named.
Client names are withheld under the contracts. Sector, situation, scope, outcome and duration are published in full, and a named reference is introduced during proposal.
Delivery evidence
Named sector, named scope, named duration, checkable outcome
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A UK airport operator
Transport and airports
Situation
Terminal and airside assets held on separate records, inside a safety case that stayed in force while the work happened.
What changed
IBM MAS 9 on Red Hat OpenShift across terminal and airside in 9 months, with mobile execution and building management integrated. Permits are never issued or approved inside Maximo, and that boundary held.
Read the case study → -
A UK ferry operator
Maritime
Situation
IBM Maximo 7.6 on ageing infrastructure, a year-round timetable, and one usable cutover window before a fixed support date.
What changed
MAS 9.0.1 in 7 months, with the database converted from SQL Server to DB2 inside the same programme, so one production outage was spent rather than two.
Read the case study → -
A global oil and gas major, UK Continental Shelf
Oil and gas
Situation
Failure coding that has to survive a regulator, on a taxonomy shared with a global estate.
What changed
A standards model inside Maximo aligned to ISO 14224, API RP 14C and ISO 15926 in 12 months, with legacy classification crosswalked rather than overwritten, so work history stays interpretable.
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A UK gas distribution network
Utilities and gas distribution
Situation
Regulator-grade reporting on a fixed cycle, and a platform team already at capacity.
What changed
A Maximo data lead and a developer embedded in the operator team on a multi-year engagement, inside their own change control, producing a written data standard and remediation delivered as small reversible changes.
Read the case study → -
A UK and Ireland building materials group
Building materials
Situation
SAP PM across business units that named assets differently, and a legacy platform to leave.
What changed
One operating model on IBM Maximo across 13 months, the UK migration inside 8, DB2 conversion taken during the build, and a second territory moved to cloud in under 3 months.
Read the case study → -
A UK industrial joint venture
Industrial services
Situation
A live production estate mid-contract, an inherited configuration nobody had documented, and a service that could not stop.
What changed
Transition from the outgoing supplier completed in 2 months, stabilised in order of operational consequence, with governance stood up during the transition rather than after it.
Read the case study →
Durations belong to the estate they came from. What sets yours is the live customisation and interface count, whether the database platform has to change, and how many production windows your operating calendar offers.
Engagement shape
What the six had in common on the operator side
The durations above bound the set. The requirement below appears in all six write-ups.
- Shortest
- 2 months
- Longest
- 13 months
- Written up in full
- 6 of 6
A live production estate transitioned from an outgoing supplier, stabilised in order of operational consequence.
A group-wide operating model across business units, with the UK migration inside 8 of those months.
Each names the constraints, the decision taken inside each step, and one judgement we would change.
Present in every one of the six
- A named data owner per business unit, deciding what is still true about the asset register.
- Planners, supervisors and stores controllers in the mapping decisions, not only in the training that followed.
- Someone inside the operator holding priorities and accepting the platform at each stage.
- The regulatory position. We produce the evidence; your accountable people sign it.
Terms as we use them
Four kinds of client evidence, and what each one settles
These four arrive in almost every shortlist request, and they answer different questions.
- Anonymised engagement write-up
- One estate at procedure level: the constraints, the decision taken inside each step, the duration, and the sequencing judgement we would change. Six are published.
- Often read as a programme plan for a different estate.
- Sector match
- An operator under comparable constraints: airside permits and closure slots, sailing schedules and dry dock, or a regulatory reporting cycle that cannot be missed.
- Often read as evidence that the manoeuvre itself has been run.
- Manoeuvre match
- The same piece of work, whichever sector it came from: an upgrade against a fixed support date, a platform migration, a supplier transition on a live estate, a standards programme.
- Often read as a claim about your own site rules.
- Reference call
- A named client, matched to your sector and estate size, on how MaxIron conducted itself when something went wrong. Arranged during proposal, with their permission.
- Often read as technical due diligence, which the customisation inventory carries.
Why no client is named above
Client names are withheld because the contracts require it, and because several of these estates sit in critical national infrastructure, where an operator named alongside its platform version, integrations and reporting cycle is a disclosure we will not make.
Withholding the name lets a write-up carry decisions, constraints and sequencing judgements. Your engagement would be published on the same terms: sector, constraints, duration, outcome, no name.
Reference requests
How a client name is released
Three gates, and the client holds the last two.
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Gate 1 Match proposed
Signed by MaxIron delivery lead
Passes
The closest engagement named, with the point where the match breaks down stated in the same email.
Held back
A write-up stretched to cover a sector or a manoeuvre we have no published work in.
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Gate 2 Client permission
Signed by The client
Passes
An introduction the client has agreed to, having been told who is asking and what they want settled.
Held back
Their name in a deck, a proposal or a call before that agreement exists.
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Gate 3 The call itself
Signed by The client
Passes
Their format, their availability, their boundaries, and MaxIron off the call unless both sides want us on it.
Held back
Questions about their commercial terms with us.
Scope of the evidence
Three boundaries on the evidence above
Published figures are limited to what a register holds
A client count, retention figure or satisfaction score would be unverifiable from where you sit, and we run no survey that would survive an audit. What we publish carries a reference: certificate 27274 with ISOQAR, G-Cloud 14 supplier 721548, IBM Partner Plus company 8294, each listed on recognition and credentials with what it does not prove.
An absent sector means nothing is published
Where yours is not in the six above, we have no written engagement to show you. We say so on the call, then point at the engagement whose manoeuvre matches instead.
A reference call establishes conduct
It tells you how we behaved on somebody else’s estate. Whether your own customisations survive an upgrade is settled by the customisation inventory and a trial upgrade in a non-production environment.
Clients and references, questions we are asked first
- Can I speak to one of your clients before we sign anything?
- Yes, during proposal. We match the reference to your sector, the size of your estate and the service in scope, ask that client for permission, and abide by the answer. The call runs on their terms. On the embedded engagement in the gas distribution network, reference conversations are arranged under an NDA.
- Do you have a client in my sector?
- The six above are the sectors with published work: airports, maritime, oil and gas, gas distribution, building materials and industrial services. Where yours is absent we say so, and offer the engagement whose manoeuvre matches instead. Sector delivery sets out the operating constraints we work under in each.
- Can UK public bodies buy without running a tender?
- Yes. MaxIron Ltd is on G-Cloud 14 as supplier 721548, so implementation, MAS upgrade, managed hosting and application support are callable off framework terms. A framework listing establishes the buying route and nothing about delivery quality, and we describe it in those terms on the recognition page.
Name your constraints and we will name the closest engagement.
Thirty minutes with a senior engineer. We will say which of the six is the nearest match, where the match breaks down, and whether a reference call in your sector can be arranged.
Useful to have on the call
- Your sector, the number of sites and roughly how many Maximo users
- The manoeuvre ahead: upgrade, migration, supplier change or data programme
- The regulator, framework or standard your reporting has to satisfy
- The contract or support arrangement that is ending, and when